Delta Air Lines Has a Secret Weapon for Delighting Customers
I know that most people don't think highly of having to talk to customer service. That's true for almost every type of company, though I...
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icarussmith20
- Feb 23
- 2 min
American Airlines Cuts Nearly 50,000 Flights From Summer Schedule
American Airlines has cut almost 50,000 flights from its summer schedule, with June and July being the most affected months. According to...
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icarussmith20
- Feb 22
- 4 min
Airlines Turn Market Darlings as Covid Forces Business Rejig
Unloved during the pandemic with their business paralyzed almost overnight, airlines that cut back to survive the crisis are now blowing...
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icarussmith20
- Feb 21
- 1 min
FAA Proposes $175,000 Fine Against SpaceX for Not Submitting Required Pre-Launch Data
The U.S. Department of Transportation’s Federal Aviation Administration (FAA) has proposed a $175,000 civil penalty against Space...
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icarussmith20
- Feb 21
- 3 min
United Airlines introduces a new family seating policy
CNN — United Airlines has a new seat map feature that will help families with children under 12 find seats together free of charge, the...
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icarussmith20
- Feb 13
- 1 min
Plane and Bus Collide at Los Angeles Airport, Injuring 5, Officials Say
By Amanda Holpuch An American Airlines jet that was not carrying passengers struck a shuttle bus on Friday night in what was the latest...
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icarussmith20
- Feb 13
- 2 min
Southwest Airlines CEO Flew American Back To Dallas After Pilots Walked Out On Him At Rally
by Gary Leff On Wednesday Southwest Airlines held an employee rally in Baltimore and pilots, in the midst of a contract negotiation with...
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icarussmith20
- Feb 10
- 4 min
"It's a mess': Messages to Southwest pilots show meltdown unfolding
Southwest Airlines Chief Operating Officer Andrew Watterson faced lawmakers Thursday in a highly-anticipated Senate Commerce Committee...
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icarussmith20
- Feb 10
- 2 min
Delta Air Lines Donates $100,000 Following Turkish Earthquake
On the morning of February 6, the world awoke to the news of a catastrophic earthquake of 7.8 magnitude having struck southern and...
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icarussmith20
- Feb 10
- 1 min
Delta raises employee pay 5%, second increase in a year
Delta Air Lines is raising employee pay 5%, the second time its lifted staff pay in less than a year as a sharp rebound in travel boosts...
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icarussmith20
- Feb 9
- 3 min
Southwest CEO Jordan finds himself in eye of storm after airline's holiday debacle
CHICAGO, Feb 8 (Reuters) - Bob Jordan, Southwest Airlines Co's (LUV.N) CEO, faces the biggest challenge yet in his 35-year career at the...
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icarussmith20
- Feb 9
- 2 min
Four Hospitalized After Battery Pack Caught Fire on United Airlines Flight
Four people were taken to the hospital after an external battery caught fire on a United Airlines flight to New Jersey on Tuesday....
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icarussmith20
- Feb 7
- 2 min
FAA proposes $1.1 million fine for United over missed inspections
The issue affected more than 100,000 flights between June 2018 and April 2021 The Federal Aviation Administration alleged Monday that...
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icarussmith20
- Feb 6
- 1 min
Close call avoided between two planes at a Texas airport
By Dennis Romero An air traffic controller on Saturday may have double-booked a runway at a Texas airport, sending two jetliners on a...
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icarussmith20
- Feb 6
- 1 min
Frontier Airlines announces new unlimited summer flight pass
— Call it the summer buffet of air travel. Frontier Airlines has announced its newest incentive to get travelers back in the air...
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icarussmith20
- Feb 6
- 1 min
Southwest Airlines reducing minimum requirements for pilots: report
Southwest Airlines is reportedly reducing the number of hours prospective pilots must have spent flying jets and other turbine-powered...
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icarussmith20
- Feb 3
- 4 min
The Pilot Shortage May Be Easing Slightly, But Aviation Now Needs Mechanics
By Geoff Murray, Daniel Rye, and Derek Costanza We are aviation partners at Oliver Wyman. Geoff is also a former commercial airline...
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icarussmith20
- Feb 3
- 2 min
Hong Kong is set to give away 500,000 free airline tickets to lure back tourists
CNN — Hong Kong’s government has announced plans to give away 500,000 free airline tickets as part of efforts to revive its tourism...
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icarussmith20
- Feb 2
- 4 min
How Southwest can win back its angry, stranded customers
New York CNN — Southwest Airlines’ customers are furious about the company’s Christmas week service meltdown. But fliers may forgive the...
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icarussmith20
- Feb 2
- 2 min
U.S. airline group blasts White House competition efforts
WASHINGTON, Feb 1 (Reuters) - A group representing major U.S. airlines on Wednesday blasted White House proposals on competition in the...
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